Microsoft pauses Windows 10 update after files disappear

Microsoft pauses Windows 10 update after files disappear

Microsoft has paused the roll-out of its "Windows 10 October 2018" update after several users complained that installing the update has been wiping off their data. It was launched to coincide with a new range of Surface hardware being unveiled at an event in NY.

The issue appears to have been relayed to Microsoft via the Windows 10 Feedback Hub feature months ago, with "tons of reports" being filed by users experiencing data loss.

A statement on Microsoft's website says the company has "paused the rollout of the Windows 10 October 2018 Update (version 1809)* for all users as [it investigates] isolated reports of users missing some files after updating". When the update started rolling out worldwide, suddenly the issue spread much further than it did during Insider testing. "On two the upgrade went perfectly, but on the desktop PC one profile had the documents and pictures folder deleted", the user wrote.

Those affected should "minimize your use of the affected device and contact us directly at +1-800-MICROSOFT, or find a local number in your area", according to Microsoft's support page. You can also reach out to Microsoft through chat by clicking this link.

Five-star Arsenal make it nine consecutive wins after smashing Fulham
Today is the first day we more clearly played 4-4-2, with Danny [Welbeck] and Lacazette first and then Auba and Lacazette. It was a scintillating second-half display but Emery said: 'I don't think it was the best.

The update is reported to affect users' files stored in the "Documents" folder.

Dona Sarkar, who runs the Windows Insider Program, tweeted that those who are affected by this issue to call Microsoft's support lines.

It has also requested users who already downloaded the update not to install it. Photos which are dragged from the app to your desktop are marked as Read Only, meaning if you intend to modify the photos in any way before uploading them you need to adjust their properties first or save a copy of the file.

"Microsoft wants to encourage people to update quite often", he said.

Related Articles

  • Paul Scholes hits out at 'embarrassing' Jose Mourinho

    Paul Scholes hits out at 'embarrassing' Jose Mourinho

    I think his mouth is probably out of control and I think he is embarrassing the club ", he said. It's a free country, he can say what he wants".
    Packers' Cobb ruled out with hamstring; Adams questionable

    Packers' Cobb ruled out with hamstring; Adams questionable

    Twelve too many: The Packers were called for 12 penalties for 112 yards against the Lions, including four personal fouls. The fifth-year receiver set the tone for the offense early on, lining up both in the slot and on the perimeter.
    20 dead in limousine crash in upstate NY

    20 dead in limousine crash in upstate NY

    Relatives said the limousine was carrying four sisters and their friends to a birthday celebration for the youngest sibling. Deputy Superintendent Fiore did not comment on speed, or whether the occupants of the vehicle had been wearing seat belts.
  • Roberto Firmino and Eden Hazard make Ballon d'Or shortlist

    Roberto Firmino and Eden Hazard make Ballon d'Or shortlist

    Other nominees are Pernille Harder, Lindsey Horan, Fran Kirby, Sam Kerr, Lieke Martens, Megan Rapinoe and Christine Sinclair. Portugal forward Cristiano Ronaldo , who joined Juventus from Real Madrid in the summer, won last year's Ballon d'Or .
    New Facebook message hoax spreading

    New Facebook message hoax spreading

    The office says to not do what it says and to simply ignore the message. The best way is to delete such messages and move on, said the report.
    At least 11 people die as 5.9 magnitude quake  rocks northern Haiti

    At least 11 people die as 5.9 magnitude quake rocks northern Haiti

    The earthquake's epicentre was about 19 km northwest of the city of Port-de-Paix, the United States Geological Survey said. The damage caused was worth an estimated 120 percent of GDP in Haiti, the poorest country in the western hemisphere.
  • Manhunt underway after West Bank shooting

    Manhunt underway after West Bank shooting

    The other woman shot in the incident was taken to hospital, where doctors said her injuries were not life-threatening. I don't believe it was one of the Palestinians who just woke up in the morning and took a gun to shoot an Israeli.
    Microsoft unveils Xbox Project xCloud game streaming

    Microsoft unveils Xbox Project xCloud game streaming

    The announcement comes a week after Google LLC revealed plans to launch a game streaming service of its own. Microsoft said it's privately testing Project xCloud on smartphones and tablets now.
    EU's Juncker hopes for Brexit deal in November Europe 17:15

    EU's Juncker hopes for Brexit deal in November Europe 17:15

    She also said at the end of September that a "No Deal" exit from the bloc would be better for the nation than a bad deal. But officials have been meeting behind the scenes before a key summit in Brussels on October 17 and 18.
  • Mourinho demands Man Utd make public show of support

    Mourinho demands Man Utd make public show of support

    It is about the football club they love and the football club we represent with honour and dignity. Many a player would have let Mourinho sink".
    Google is preparing to introduce mini smartphone

    Google is preparing to introduce mini smartphone

    Similar to any other smart home speaker device, the Google Home Hub will be able to take voice-based commands and respond to it. Reportedly, Google is also planning to add the Pixel camera app into the Slate to help it shoot Pixel phones-like bokeh shots.
    Mike Pompeo Says North Korea Ready To Let Inspectors Into Nuclear Sites

    Mike Pompeo Says North Korea Ready To Let Inspectors Into Nuclear Sites

    Japan has been wary of the initiative, but South Korea has embraced it. "We made significant progress". But since the Singapore summit , the road towards warmer ties has been bumpy.