Wells Fargo experiencing widespread outages affecting ATMs and mobile banking

Wells Fargo experiencing widespread outages affecting ATMs and mobile banking

For the second time this month, Wells Fargo's online banking platforms, including their mobile banking app, have experienced outages across all systems, leaving customers unable to digitally access their accounts. Customers can use their Wells Fargo credit and debit cards to make purchases and get cash.

Last Friday - a typical pay day, the company's online banking and mobile app wasn't working. "We apologize for the inconvenience", the bank posted to Twitter Thursday morning.

Wells Fargo did not answer questions about when the apparent outage might be resolved and whether the outage was impacting in-branch banking and ATM machines.

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Update 1: The bank said in a Thursday afternoon tweet the outage was related to a "power shutdown" after "smoke was detected" at a Wells Fargo facility. "They did have an activation of a fire suppression system that was triggered due to dust from construction".

KULR-TV in Montana was reporting that a bank employee said the outage was a result of a fire at a server farm located in Shoreview, Minnesota. If there are any backup or redundant systems, they're not working. Twitter complaints about Wells Fargo being down were nationwide, particularly in the parts of the country where Wells has a large presence, like the South, California and the East Coast.

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